Claim Management

Reporting a Claim

To report a claim, physicians or office staff should telephone PMSLIC's Claim Department at 800 445-1212.

It is essential that you notify the Claim Department immediately in the event of any of the following:

  • You receive a Writ of Summons or a Complaint or other document indicating that you have been sued.
  • You receive a claim letter from a patient or a patient's attorney.
  • You become aware of an incident that may potentially result in a medical malpractice claim in the future.

Timely reporting is crucial to protecting your legal rights.

Physicians and/or their office staffs are encouraged to contact us with questions or concerns regarding the reporting of an incident or claim.

DO NOT ALTER MEDICAL RECORDS

After you report your claim to PMSLIC, be sure that the medical records pertaining to the case in question are put in a safe place. It is important that you do not make additions or corrections to the medical records.

Reporting to the State Board

Within 60 days of receipt of service of a malpractice Complaint, physicians must provide the appropriate state board with certain information including the date the civil Complaint was served on the physician and a complete copy of the civil Complaint (which will include the court where the case was filed, the docket number and a description of the allegations).

A complete copy of the Complaint should be sent to the appropriate board:

State Board of Medicine
ATTN: Mcare Reports
P.O. Box 2649
Harrisburg, PA 17105-2649

OR

State Board of Osteopathic Medicine
ATTN: Mcare Reports
P.O. Box 2649
Harrisburg, PA 17105-2649

Both the State Board of Medicine and the State Board of Osteopathic Medicine can be reached by calling 717 783-1400.

Physicians are responsible for complying with these reporting requirements. Please contact PMSLIC promptly (800 445-1212) should you receive any inquiries from the State Board of Medicine or the State Board of Osteopathic Medicine.

For Policyholders
For More Information
Medical Liability Reform
Certificate of Insurance
For Defense Counsel
Loss Prevention Discount Program